Terms ~ Conditions

Use of this site is owned by Rue Parisienne, registered trademark.
Any use of www.rueparisienne.com means that you have already read and accepted the Terms and Conditions mentioned below. Please read them carefully every time you enter www.rueparisienne.com because these can be updated or modified periodically. For any other suplimentary information needed please contact us at rue@rueparisienne.com

Made-to-Order Shoes

This website is selling Rue Parisienne leather shoes especially made for every woman. We do not keep stocks, so each customer can create its own Rue Parisienne product by filling all the details such as Size (please choose it after opening the European size chart and measuring by the indications you find there), Heel and Colour (wich can be slightly different from the reality because of the computer settings of each customer). The information from this section can no more be modified after being placed so, for any inquiery or mistake made during sending your order please contact our Customer Suport at rue@rueparisienne.com and you will receive the help needed.
After placing your order you will receive an e-mail confirmation.

Important — these products are made especially after every customer characteristics and therefore CANNOT BE RETURNED or changed, so please be sure of your final decision of the choosed options before ordering.
For the order to be proceeded you have to fill in all your personal information needed and we reserve our right to decline your order if you have proven to be an untrustworthy customer. Also, your order could be declined in any of the situations: fake account, empty credit-card, or if the fabric choosen is out of stock.
Your Shopping Bag will contain your detailed order after your personal choices, requests and your personal informations and all these informations should be real and will be kept private.

Pricing policy

Customers will be charged in RON, EUR or USD, depending on the region they place the order. The prices are listed for all the shoes and expressed in RON with VAT included. The prices do not include the delivery fees, these will be charged extra and listed at the Check-Out.

Payment

www.Rueparisienne.com accepts 3 payment methods for the online orders: cash payment on delivery, online payment with credit-card via Prioripay or via Paypal.
Note:
*Cash payment is not available for orders greater than 1000 RON. Please pay to the courier the exact amount confirmed by email. We can not be hold responsible for other money requests not confirmed by our website.
**Card payments are processed through Prioripay or PayPal system and are extremely secure using 3D Secure System and encrypted connexions.

Fidelity

We want to reward you fidelity for our brand. Therefore, rueparisienne.com offers you loyalty discounts and Holiday Surprises, Sales and many more.
At any order made one time that exceeds 1000 RON you will receive and 5% discount. We do not offer discounts at cumulated orders.

Rue Parisienne / Feet Bonbons / Gift Card

Rue Parisienne Gift Card is the perfect gift for your beloved ones. You can purchase a personalized girft card with a minimum amount of 300 lei and we will email it to you/or the person you select with a personal, unique identification code or print it to be sent parsonally, in wich case you will be extra-charged for transport.
For using Rue Parisienne Gift Card, please send us an email with your identification code and the order you want to place. The Gift Card is available 1 year from the date of the purchase.

Clearance

Rue Parisienne Clearance is mentioned on rueparisienne.com, Sales section , and represent special conditions for buying Rue Parisienne products at promotional prices and these are available a limited time in different periods of the year.

Tracking your order

Customer Care Team will be glad to offer you any information regarding you order status. Please send us an email with the subject [Order Status] at rue@rueparisienne.com.
You can also view your orders history by checking My Orders section in your personal account on rueparisienne.com.

Delivery

Rueparisienne.com can deliver mainly in Romania through its courier. On request, rueparisienne.com can offer international delivery. For more information about international delivery please write us at rue@rueparisienne.com.

The approximate delivery date is mentioned in your order confirmation. The delivery is made generally in seven days since you’ve placed your order. Our customer support will contact you one day before the delivery to announce you. The money for your order will be collected by the courier representative.

Inappropiate size or Manufacturing Faults

Please take into consideration that Rue Parisienne shoes are made-to-measure personalized products created by the specific request each customer and CANNOT BE RETURNED OR REPLACED.
Exceptions:

*The availability for returning will expire in 3 days since you received your package and can be made only one time, in case of manufacturing faults or inappropriate size in wich situation the shoes will be replaced or modified case. The products must be new, in exactly the same shape they arrived at the customer, contrary we have the right to decline your request. The original Rue Parisienne package is considered a part of the product and shoes returned without it may be sent back to the customer.
For returns please contact us at rue@rueparisienne.com and you will be informed about de steps you have to follow. The delivery fees will be in your responsibility.All transport fees for returning stock products will be customer’s responsibility.

Special requests

For any suggestion, recommendation, observation, please write us at rue@rueparisienne.com anytime or call us at +40752505726 from Monday to Friday, between 10:00 AM — 18:00 PM.

Use of www.rueparisienne.com

Copyright and all other intellectual property rights, content of this Site, including trademark, name, logo displayed on this Site are registered and trademarks owned by Rue Parisienne. All rights reserved.
Rue Parisienne is registered trademark of Ioana-Ramona Negut Intreprindere Individuala.
Content included on www.rueparisienne.com are only allowed to be accessed for you for your own internal non-commercial use only. You are not allowed to copy, perform, publish, modify, transfer, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this www.rueparisienne.com. You may not use www.rueparsienne.com for any purpose that would break the legal terms.

Privacy

All the personal data added on www.rueparisienne.com will remain confidential. By logging in on rueparisienne.com you allow us to use your personal data in marketing interests, such as newsletter, announcements. According to the Romanian laws about consumer protection regarding their personal data processing www.rueparisienne.com ensures the customers about the security and confidentiality of keeping their data safe.

General Provisions

Placing an order on rueparisienne.com means you have read and accepted all the terms and conditions, without objections, the above terms and conditions, this being equivalent with a generally accepted contract. Terms and conditions from this site are according to Romanian law OUG 130/2000 regarding customer protections for closing and executing distance contracts.